FREQUENTLY ASKED QUESTIONS:
Do you supply a
catalog?
No - Because we are
continually updating our website with new products we are not able to supply a
printed catalog. We updated our customers weekly with Newsletters to display our
new products.
How long will it take
to receive my order?
We ship all orders within
24 hours of receiving your order. Orders placed over the weekend will be shipped
on Monday. Most orders take 3-5 business days for delivery. You will receive an
automatic e-mail from UPS with a projected delivery date once your order has
been shipped.
What shipping method do
you use?
We utilize ups and usps.
Orders being sent to Alaska, Hawaii and Puerto Rico are mailed through the
United States Postal Service - Priority Mail.
Do you ship
internationally?
We ship internationally
through USPS Delivery. We must receive a faxed copy of a recent credit card
statement to verify the credit card number and shipping address.
Do your products come
with the original designer’s labels on them?
No. All of our products
are Original from manufacurer. We do not sew, glue or emboss the original designer’s name
on our products.
Can I make a purchase
by phone, mail, or fax?
No we just sell on
internet and keep our prices low .If you mail us check with style number and
shipping that is 5.99 for all us states, on receiving we will ship your item
Do you charge Sales
Tax?
Internet business are only
required to charge sales tax for the state that they are located in. Since we
are located in Florida, we are required by law to charge sales tax for all
orders shipped to Florida. No sales tax applies to all other states or
international orders.
Is your website secure
to order from?
Yes, we use a Yahoo
Secured Socket Layer (SSL) technology to ensure the security of your on-line
purchase.
What is your Return
Policy?
When purchasing at
menswallet.com, the sale is final. Any claim for defective items must be reported to
us via E-mail at sales@menswallet within three business
days from the date you receive the shipment. A Return Authorization
Number will then be issued. We do not accept any defect claim requests after the
three-day period is over or item that has been used or damaged for any reason.
Each claimed defect item needs to be returned in original package or it will be
identified as misusage defect. No credit will be issued or replacements will be
approved
